Returns & Exchanges
RETURNS & EXCHANGES
We want you to be happy with your stuff.
Eligible merchandise can be returned or exchanged within 30 days of delivery.
RETURN CONDITIONS
Returned items must be:
- Unworn and unused
- In their original condition
- Returned with any original tags or packaging included with the product
Items that have been worn, washed, altered, or damaged after delivery may not be eligible for return or exchange.
STARTING A RETURN OR EXCHANGE
Email support@bunchoffriends.tv with your order number and the item you’d like to return or exchange.
We’ll send you the next steps.
Please don’t send merchandise back without contacting us first.
REFUNDS
Once your return has been received and approved, your refund will be issued to your original payment method.
Depending on your bank or payment provider, it may take additional time for the refund to appear on your account.
SHIPPING COSTS
Original shipping charges are non-refundable unless the return is due to an error on our end or the item arrived damaged or defective.
DAMAGED OR INCORRECT ITEMS
If something arrives damaged, defective, or incorrect, email support@bunchoffriends.tv with your order number and photos of the item and packaging.
We’ll take care of it.